Privacy Policy


Here at Forest Mobility your privacy is important to us. We do not share or sell any of your information with any other companies for marketing purposes. Below is how we collect your personal information and how we may use it.

  1. When you place an order, we will ask for your name, e-mail address delivery address and phone number. These details enable us to process your order, despatch it and enable us to contact you if we have any queries or problems with your order.
  2. We use couriers to get your items to you. To do this we need to pass on your name address and phone number for them to carry this service out.
  3. For those who declare VAT exemption, we collect the users’ name and medical condition; this isn’t passed on to any organisations or businesses. It is kept securely to adhere to tax regulations only.
  4. We do not store credit card details and all payments are processed by paypal or a secure payment service.
  5. You have the right to ask for a copy of the information we hold on you to have any inaccuracies corrected.
  6. We hold your data indefinitely, storing your past orders, to help us provide the best service to you.
  7. Please note that where we provide links to third party websites that are not affiliated with The Register such sites are out of our control and are not covered by this Privacy Policy, regardless of whether they use our branding or logo on their websites. If you access third party sites using the links provided, the operators of these sites may collect information from you that could be used by them, in accordance with their own privacy policies. Please check these policies before you submit any personal data to these websites.
  1. If you have consented to our marketing by signing up to our newsletter, which is a great idea as you'll be kept informed of our offers and products you may not have been aware of, then you will always have a simple way to opt out or amend your preferences with every email sent and we will also attempt to do the same with any printed material should we do a direct mailshot.
  2. We will not share your data with third parties for their own mailing or marketing purposes; Should the UK Government HMRC, the Police or any other regulatory body require to see your data, we are entitled to show this; We may also share data with parties who may buy or sell this business in future or if any of our assets are acquired.
  3. Browsing our website will also mean that cookies from carefully selected third party websites will be collecting anonymised data on our behalf. These are used for:
  • Presenting you with more relevant results based on your browsing and what other people have looked at;
  • Specialist advertising that uses cookies to collect data about your online activity and identify products you spent time looking at so that we can provide advertising that is most relevant to you;
  • Website analytics. To help us know how well the website is performing, we use analytics data from third parties like Google Analytics which use cookies and other identifiers to gather usage and performance data, for example, using Google Analytics, we can see how many people use iPhones to use our website. We don't know who they are as the data is anonymous. Google Analytics are not given any of your personal data such as your name or email address by us. Similarly, if you have provided personal data to Google, then we will not be privy to that data.

If you wish, you can switch off third-party cookies in your browser settings but switching off our main browser cookie will affect your shopping experience.

11. By using our site you consent to the collection, retention and use of this information by Breckland Healthcare and Mobility Ltd, trading online as Forest Mobility. Any changes to our privacy policy will be notified on this page.